When using our services and website, you leave certain information with us. This can be personal data. We do not always process all the data below. That depends on which services and functionalities on our website you choose to use. For example, we only process your CV, motivation letter and education level when you apply online with us.

Depending on the services and functionalities you use on our website, we may process the following personal data from you:

1. name

2. company details

3. curriculum vitae

4. email address

5. function

6. date of birth

7. user name

8. gender

9. IBAN

Information that you enter yourself in an open field, such as a forum post or a message in the contact form

1. login details

2. interests

3. age

4. member number

5. motivation letter

6. name

7. Name and address details

8. education level

9. profile name

10. screen name

11. technical measurement data of the equipment such as IP address, MAC address, identifiers in cookies and your surfing behaviour on our websites

12. telephone number

We process the above data for one or more of the following purposes (depending on which services or functionalities you use):

1. To enable you to order services through our website and to make use of all the functionalities and services on the website.

2. To process your order and inform you about its progress.

3. To process your application.

4. To process your complaint or your reaction to a complaint.

5. To contact you about your complaint because we want to investigate it or publish (anonymously) about it.

6. To find out which topics are important to entrepreneurs in order to determine which products or services we will test or check.

7. To communicate with you by means of sending electronic newsletters and/or post.

8. To offer you personalised advertisements and content on the website.

9. To send you personalised newsletters based on your interests (see also the heading profiling).

10. To process your data for possible participation in contests and other actions, so we can reach you when you have won something and improve our services.

11. To answer your questions or handle your complaints via social media, email, post or phone.

12. To improve our websites.

We pass on the information you provide to third parties, if this is necessary for the delivery of the products ordered by you, or services requested. For example, we use a third party to handle iDeal payments in our webshop and we pass on your details to the postal deliverer to deliver the order to you.

When we provide your data to a third party, we ensure among other things (with an agreement) that your data will not be used for other purposes. We also agree that your data will be deleted as soon as it is no longer needed.

Furthermore, we will not provide the data you provided to other parties, unless this is legally required or permitted. For example, the police may request information from us in the context of a fraud investigation. In that case, we are legally obliged to hand over these data.

We combine your personal data from various sources (such as the data from your purchase of our products or services) with each other in order to offer you the best online experience. We also combine this information with the information you have left on the Van Gerwen Housing website.

By combining your data, we can display personalised offers and personalised content on the website that match your interests and purchase history. We can also personalise our newsletter for you in this way. This way, we can make better and more targeted offers. This prevents you from seeing content or offers on the website that are less interesting to you.

When collecting and combining your data, we use cookies. Want to know more about cookies? Read our cookie statement.

We take appropriate security measures to limit misuse of and unauthorized access to your personal data. For example, we ensure that only the necessary persons have access to the data, that access to the data is protected and that our security measures are regularly checked.

We do not keep the data longer than necessary. This means that we will keep the data for as long as it is necessary to provide the service you have requested. This does not include data that we are obliged to keep for a longer period of time by law.

This statement does not apply to websites of third parties that are connected to our website by means of links. We cannot guarantee that these websites will handle your personal data in a reliable or safe manner. Always read the privacy statement of this website before using the relevant website, for more information about how they handle your data.

If you are 16 years or younger, you may only use our website under the supervision of your parents or legal representatives.

We may change this privacy statement from time to time. Changes will be published on our website. We never use your data for other purposes without permission.

It is therefore advisable to consult this privacy statement regularly in order to keep abreast of these changes.

If you have an account, you can log in to view and change your details. You can also contact us using the following information:

By phone + 31 43 3674 429

E-mail info@vangerwenhousing.com

Postal address Grote Looiersstraat 20, 6211 JJ Maastricht

Opening hours Mon - Fri 09:00 - 18:00

To prevent abuse, we ask you to identify yourself properly when you make a written request for access by sending a copy of a valid identification document. Do not forget to protect your BSN and your passport photo on the copy. You can, for example, use the 'Copy ID' app for this.

Of course we are happy to help you if you have complaints about the processing of your personal data. If, nevertheless, you cannot come to an agreement with us, you also have the right under privacy legislation to file a complaint with the privacy regulator, the Dutch Data Protection Authority. You can contact the Dutch Data Protection Authority for this.

This (renewed) privacy statement came into effect on 23 May 2018.

Van Gerwen Housing reserves the right to make changes to this Privacy Statement.